USAePay Login — Access Your Console & Merchant Dashboard
USAePay is a payment gateway now owned by NMI (Network Merchants, Inc.). If you are a USAePay merchant, your login portal is separate from the main NMI gateway. This page explains how to access your USAePay console, what to do if you have trouble signing in, and how USAePay relates to the broader NMI platform.
On This Page
Which USAePay Portal Is Yours?
USAePay has multiple login portals depending on your role. Choosing the wrong one is the most common cause of login failures.
USAePay Console
The primary merchant dashboard for processing transactions, viewing reports, and managing settings. Most USAePay users need this portal. Merchant guide →
USAePay Reseller
For ISOs and resellers managing multiple USAePay merchants. Separate credentials from merchant accounts.
NMI Gateway
If your account was migrated to the NMI platform, you may need the NMI Login instead. Check your recent emails from NMI for migration notices.
How to Log In to USAePay
Step 1: Go to the USAePay Console
The official USAePay login is at usaepay.com. Navigate directly — do not click links from unexpected emails. Verify the padlock icon in your browser.
Step 2: Enter Your Credentials
Enter the username and password provided by your reseller or ISO when your account was set up. Passwords are case-sensitive.
Step 3: Select Your Source Key
USAePay may prompt you to select a source key if your account has multiple processing endpoints. Choose the one that matches your active merchant account.
Step 4: Access the Dashboard
After authentication you land on the USAePay console where you can process transactions, view batches, manage the Customer Database, and configure gateway settings.
Migration Notice
NMI acquired USAePay in 2021. Some accounts have been migrated to the NMI platform. If your USAePay login stopped working, check whether you received a migration email with new NMI credentials. See What Is USAePay? for details.
USAePay vs NMI: Which Login Do I Need?
| Scenario | Portal |
|---|---|
| You signed up through USAePay before 2021 | USAePay Console |
| You received a migration email from NMI | NMI Merchant Console |
| Your ISO set you up on NMI directly | NMI Merchant Console |
| You are an ISO managing USAePay merchants | USAePay Reseller Portal |
| You are an NMI partner/reseller | NMI Partner Portal |
Common USAePay Login Problems
- Source key error — You may be selecting the wrong source key. Contact your reseller to confirm which key is active.
- Account migrated — If USAePay says your account does not exist, it may have been migrated to NMI. Try the NMI Login.
- Forgot password — Use the password reset link on the USAePay login page. You will need access to the email associated with your account.
- Browser issues — Clear cache and cookies, or try a different browser. USAePay works best in Chrome, Firefox, or Edge.
For more detailed help, see our login troubleshooting guide.
USAePay Login FAQ
Where is the USAePay login page?
The USAePay console login is at usaepay.com. If your reseller provided a custom URL, use that instead.
Is USAePay the same as NMI?
USAePay was acquired by NMI in 2021. They share infrastructure but have separate login portals. Some accounts have been migrated to NMI. Read What Is USAePay? for details.
My USAePay login stopped working. What happened?
Your account may have been migrated to the NMI platform. Check your email for migration notices and try the NMI Login portal with your new credentials.
What is a USAePay source key?
A source key identifies a specific processing endpoint within your account. If you have multiple source keys, you need to select the correct one during login. Your reseller can confirm which key is active.
Can I use USAePay features from the NMI console?
If your account was migrated, yes — the NMI console provides equivalent functionality. Some legacy USAePay-specific features may have been renamed or reorganized in the NMI interface.
Using NMI directly? Head to the NMI Login page for the main gateway portal.